Hotel in Chicago, near United Center This smoke-free hotel features concierge services, wedding services, and a garden. WiFi in public areas is free. Ruby Room offers 8 air-conditioned accommodations with hair dryers. Pillowtop beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers.
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Amenities
Air Conditioner
Balcony/Terrace
Security/Safety
Bedding/Linens
Wellness Facilities
Guest Services
Child Friendly
Internet
Policies
Check-in
Check-in start time: 3:00 pm; check-in end time: anytime contactless check-in available early check-in fee: usd 30 early check-in subject to availability minimum check-in age: 18
Check-out
Check-out before 11 am contactless check-out available late check-out fee: usd 30 late check-out subject to availability
Child Policy
Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.
Payment Policy
Early check-in fee: usd 30 (subject to availability) late check-out fee: usd 30 (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed
Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a carbon monoxide detector, a smoke detector, and a security system special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted
Reviews
Kristin
Sep 19, 2025 12:09:28 AM
Review Score:
10
Summary: Gorgeous room, great location. Older building with charm. Had a lovely stay.
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Reviews
Kristin
Sep 19, 2025 12:09:28 AM
Review Score:
10
Summary: Gorgeous room, great location. Older building with charm. Had a lovely stay.
Karla
Sep 18, 2025 04:52:21 AM
Review Score:
4
Summary: Disappointed with the condition of the room. The carpet looks and smells dirty, which makes the room smell musty and dusty. The bathroom door in room 3D does not close. The headboard is not properly attached and bounces when one gets on or off the bed. No television which as
I understand is not something rooms have but pictures online show a tv in a room and the room we were in has the tv hook up. The towels were stained, I was told we would be getting a new set asap along with a room refresh. Got the towels 2 hours later, which were also stained and the room refresh didn’t happen. There is no daily housekeeping. The location is great.
Megan
Aug 26, 2025 02:48:15 AM
Review Score:
10
Summary: We can’t wait to go back again. Clean, comfortable room in a super fun/clean neighborhood!
Matthew
Aug 18, 2025 06:26:29 AM
Review Score:
10
Summary: Great location, effortless check in. Very nice room.
JUSTEN
Jul 15, 2025 12:17:22 AM
Review Score:
10
Summary: The room was just as advertised,very comfortable abd cozy.
Elle
Jul 13, 2025 04:28:54 AM
Review Score:
4
Summary: Our code to our room was deactivated late at night and my guest couldn’t get access to her diabetic meds for 2 hours. It stated there was a 24/7 concierge line, but that line would get sent to voicemail repeatedly. After two hours of this, i finally had to search up “emergency contact” for the then room and found someone’s personal number and count get the code switched. This should have never been a problem. Definitely wouldn’t stay here.
Francis
Jul 3, 2025 12:07:30 AM
Review Score:
10
Summary: It was a nice area and the room was beautifully decorated. Much to my disappointment, there wasn’t a TV, coffee, or ice machine. So, it was lacking in a few amenities that would have made the price worth it.
Jennifer
Jun 20, 2025 06:44:32 AM
Review Score:
6
Summary: The room is nice and clean. The room didn’t have a tv so that was odd. I like having noise to fall asleep.
Tonya
Jun 19, 2025 02:54:36 AM
Review Score:
10
Summary: Great location, tons of restaurants to choose from within walking distance. Room was very clean, would stay again
Katherine
Jun 17, 2025 05:58:43 AM
Review Score:
10
Summary: Lovely stay; room was perfect. Spacious, clean, elegant. Beautiful backyard courtyard with a waterfall fountain gave me a secluded space to relax outside in a very busy neighborhood. The neighborhood was awesome too, so much to see, eat and do. I also got the best massage of my life from the ruby room spa.