MainStay Suites Springfield IL | Hotel in Springfield
Hotel
5.2
(329 Reviews) |
1 Bathroom
Available rates:
Hotel in Springfield
Pet-friendly hotel with free parking connected to a shopping center in Springfield An indoor pool, an outdoor pool, and a 24-hour fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and a business center. MainStay Suites Springfield IL offers 108 air-conditioned accommodations with coffee/tea makers and hair dryers. Satellite television is provided. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.
This Springfield hotel provides complimentary wired Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily. Renovation of all guestrooms was completed in June 2021.
An indoor pool and an outdoor pool are on site. Other recreational amenities include a 24-hour fitness center.
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.
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Amenities
Air Conditioner
Parking
Pool
TV
Wheelchair Accessible
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Fireplace/Heating
Toiletries
Guest Services
Child Friendly
Internet
Kitchen
Laundry
Policies
Check-in
Check-in start time: 3 pm; check-in end time: midnight early check-in is available for a fee early check-in subject to availability late check-in subject to availability minimum check-in age: 18
Check-out
Check-out before 11:00 am express check-out available late check-out fee: 100 percent of room rate
Child Policy
Children are welcome. kids stay free! children stay free when using existing bedding. rollaway/extra beds are not available. cribs (infant beds) are not available.
Payment Policy
Fee for in-room wireless internet: usd 0 per hour (rates may vary) pet deposit: usd 100 per stay pet fee: usd 25.00 per pet, per night service animals are exempt from fees early check-in is available for a fee (subject to availability) late check-out fee: 100 percent of room rate administrative fee: usd 9 per stay the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
2 total (up to 40 lbs per pet) pets allowed for an extra charge of usd 25.00 per pet, per night, plus a deposit of usd 100 per stay pets cannot be left unattended service animals are welcome, and are exempt from fees specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation welcoming dogs and cats only
Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges masks are required at the property for guests without covid-19 vaccination minimum spring break check-in age is 21 years old onsite parties or group events are strictly prohibited please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of count on us (wyndham)
Reviews
LARRY
Aug 12, 2025 09:25:57 PM
Review Score:
4
Summary: The outside appearance and maintenance of the hotel was very nice. The lobby looked clean and open, but the front desk looked very shabby. when given a room on the fourth floor I asked if there was an elevator as I am 73 years old, I was told yes, but later found out that it was not working. The stairway that I had to take up to the fourth floor was filthy. It looked like it had not been cleaned for months my room and bathroom very spacious and clean. The room was well equipped for a suite, and the bed was extremely comfortable. If you would fix the elevator, clean the stairwell, and remodeled the front desk area you would have a very nice hotel.
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Reviews
LARRY
Aug 12, 2025 09:25:57 PM
Review Score:
4
Summary: The outside appearance and maintenance of the hotel was very nice. The lobby looked clean and open, but the front desk looked very shabby. when given a room on the fourth floor I asked if there was an elevator as I am 73 years old, I was told yes, but later found out that it was not working. The stairway that I had to take up to the fourth floor was filthy. It looked like it had not been cleaned for months my room and bathroom very spacious and clean. The room was well equipped for a suite, and the bed was extremely comfortable. If you would fix the elevator, clean the stairwell, and remodeled the front desk area you would have a very nice hotel.
Erik
May 15, 2025 11:23:40 AM
Review Score:
4
Summary: The night before check-in, I called the facility for a service request and the desk clerk said bluntly, "I don't see your name...call back later... we're busy".
Upon check-in, I discovered that my request to "NOT be on the 1st floor could not be honored--the 3rd floor was blocked off, plus the elevators were out of order. A dog in an adjoining room cried and whimpered all day while its master was away. My 2-day stay was not a pleasant experience!
John
May 14, 2025 07:42:59 AM
Review Score:
8
Summary: The attitude of the staff is that one of the hospitality or Hospital at least a lot to be desired property is not bad rooms are bad
Ed
Feb 27, 2025 02:19:15 PM
Review Score:
6
Summary: First room had not been cleaned/made up from the previous tenants. I wasn't even sure thetmy had checked out!
Then there was a very LOUD barking dog that woke me up twice!
And, getting on the elevator with a guy carrying bug spray didn't instill great confidece.
Maximillian
Feb 11, 2025 01:57:10 AM
Review Score:
4
Summary: This place simply smells bad, like smoke and rotten food.
Jim
Feb 1, 2025 09:53:14 AM
Review Score:
4
Summary: Sorry to say this stay was disappointing - we paid for a king size bed but got a queen size, the bath was not clean, the TV did not work, there was no pot or coffee with the coffee maker, the electronic door lock did not work. We asked for a price adjustment but that was refused.
Gambrelle
Dec 2, 2024 08:09:09 AM
Review Score:
4
Summary: The heating and air conditioning was not working. The tv was not working. The bathtub was broke.
Byron
Sep 29, 2024 06:29:11 AM
Review Score:
10
Summary: Great
Tim
Aug 19, 2024 07:58:37 PM
Review Score:
10
Summary: Nice
Tyler
Aug 17, 2024 06:48:12 AM
Review Score:
6
Summary: $100 incidental on top of room cost of checking in. Which is reimbursed upon checking out, didnt know but no worries. Outlets in room didnt work and informed staff before checking in. As they have you check the room before hand. I was offered to swap rooms but it wasn't a big deal to me as bathroom outlets work. Room was clean otherwise and staff was friendly.