Crowne Plaza - Chicago West Loop by IHG | Hotel in Chicago

| 8.4 (643 Reviews) |   Pet Friendly  7 Bathrooms  33 Guests
Greektown Hotel | Crowne Plaza - Chicago West Loop by IHG

Hotel in Greektown, Chicago

Moments from the United Center, home of the Chicago Bulls, this hotel offers easy access to downtown attractions along with on-site dining, comfortable guest rooms and a 24-hour fitness center. Accommodations at the Crowne Plaza Hotel Chicago are furnished with large work desks and tea and coffee-making facilities. Guests can also enjoy on-site dining at Dine restaurant, serving unique American cuisine for breakfast, lunch and dinner. The Chicago Crowne Plaza Hotel is a short L-train ride from the Magnificent Mile shopping area and Navy Pier. A number of charming shops, famed restaurants and an exciting nightlife are also nearby. Union Station, with Metra and Amtrak rail lines, is a 12 minute walk from this property.

Crowne Plaza - Chicago West Loop by IHG is located in Chicago.

This 395 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Pet Friendly, Security/Safety, Business Services, and several others. This is a 3 star rated property and has over 643 reviews with the average score of 8.4 . Coming to Chicago and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 395 Bedrooms Hotel if you want to learn more about this place in Chicago. These details are authentic, as they are provided by our partner, booking.com.

This Crowne Plaza - Chicago West Loop by IHG in Chicago is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Crowne Plaza - Chicago West Loop by IHG”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Parking
Pet Friendly
Designated Smoking Area
View
Wheelchair Accessible
Private Beach
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Security/Safety
Business Services
Wellness Facilities
Fireplace/Heating
Restaurant
Bar
Guest Services
Breakfast
Child Friendly
Internet
Laundry

Facility Overview

Breakfast
  • Restaurant
  • Kid-friendly buffet
  • Breakfast in the room
  • Coffee house on site
  • Bar
  • Snack bar
Parking
  • Parking garage
  • Parking on site
  • Parking
Activities
  • Private beach area
  • Beachfront
  • Beach
  • Fitness center
General
  • Facilities for disabled guests
  • Elevator
  • Family rooms
  • Smoke-free property
  • Non-smoking rooms
  • Designated smoking area
  • Air conditioning
  • Soundproof rooms
  • Safe
  • Heating
  • Pet friendly
  • Convenience store on site
Guest Services
  • ATM on site
  • Vending machine (snacks)
  • Express check-in/out
  • Concierge
  • Daily housekeeping
  • Fax/Photocopying
  • Private check-in/out
  • Suit press
  • 24-hour front desk
  • Business center
  • Baggage storage
  • Meeting/Banquet facilities
  • Vending machine (drinks)
  • Dry cleaning
  • Invoice provided
Internet
  • Free Wifi
  • Internet
  • Wifi
Outdoors
  • Outdoor furniture
Security/Safety
  • Key card access
  • Key access
  • Smoke alarms
  • Fire extinguishers
  • Security alarm
  • Guest accommodation disinfected between stays
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation sealed after cleaning
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus
  • Property cleaned by professional cleaning companies
  • All plates, cutlery, glasses, and other tableware sanitized
  • Breakfast to-go containers
  • Delivered food covered securely
  • Physical distancing in dining areas
  • Process in place to check health of guests
  • Access to healthcare professionals
  • Staff follow all safety protocols as directed by local authorities
  • Thermometers for guests provided by property
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Hand sanitizer in guest accommodation and common areas
  • First aid kits available
  • Face masks for guests available
  • Screens or physical barriers between staff and guests in appropriate areas
  • Cashless payment available
  • Physical distancing rules followed

Policies

Check-in
The minimum age for check-in is 21
Cancellation policy
Non refundable
Payment Policy
Credit card required
Pet Policy
Pets are allowed and charges may apply.

Upon check-in photo identification and credit card are required. all special requests are subject to availability upon check-in. special requests cannot be guaranteed and may incur additional charges.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, guests under the age of 18 can only check in with a parent or official guardian.

Reviews

Value for money:
7.68
Location:
8.77
Staff:
8.82
Facilities:
8.21
Comfort:
8.65
Cleanliness:
8.52
Sudeshna
Aug 29, 2025 07:00:00 AM
Review Score:   5
India
Reviewer Type: Extended Group
Travel Purpose: leisure
Negative: The Property held back security deposit of $75/ night which was supposed to be released on checking out. Since i stayed for 3 nights $225 were held back. However even upon checkout they have not released the hold on the amount and not refunded the money back. It’s been over 15 days. Super disappointing.
See All Reviews

Room Arrangement

Room Info Facilities
Premium Room
Room Type: Double
Room Size: 29 m2
2 Full bed(s) Bed
Premium Room

Food & Drink

Tea/Coffee maker

Bathroom

Free toiletries, Private bathroom, Shower, Body soap, Bathtub or shower, Shampoo, Hairdryer, Bathtub, Conditioner, Toilet, Towels

Media & Technology

Telephone, Radio, Cable channels, Flat-screen TV, TV

General

Carpeted, Trash cans, Key card access, Iron, Air conditioning, Heating, Smoke Alarm, Laptop safe

Services

Wake-up service/Alarm clock

Outdoors

Balcony

Living Area

Desk

View

View, City view

Bedroom

Linens, Childrens' cribs, Alarm clock

Kitchen

Coffee machine

Room Amenities

Fold-up bed

Physical distancing

Single-room AC for guest accommodation
Standard King Room with Balcony
Room Type: Double
Room Size: 29 m2
1 King bed(s) Bed
Standard King Room with Balcony

Food & Drink

Tea/Coffee maker

Bathroom

Free toiletries, Private bathroom, Shower, Body soap, Bathtub or shower, Shampoo, Hairdryer, Bathtub, Conditioner, Toilet, Towels

General

Carpeted, Trash cans, Key card access, Ironing facilities, Iron, Air conditioning, Heating, Safe, Laptop safe, Smoke Alarm

Media & Technology

Telephone, Radio, Cable channels, Flat-screen TV, TV

Services

Wake-up service/Alarm clock

Outdoors

Balcony

Living Area

Desk

View

View, City view

Bedroom

Linens, Childrens' cribs, Alarm clock

Kitchen

Coffee machine

Room Amenities

Fold-up bed

Physical distancing

Single-room AC for guest accommodation
Superior Twin Room - Non-Smoking
Room Type: Twin
Room Size: 29 m2
2 Full bed(s) Bed
Superior Twin Room - Non-Smoking

Food & Drink

Tea/Coffee maker

Bathroom

Free toiletries, Private bathroom, Shower, Body soap, Bathtub or shower, Shampoo, Hairdryer, Bathtub, Conditioner, Toilet, Towels

General

Carpeted, Trash cans, Key card access, Ironing facilities, Iron, Air conditioning, Heating, Safe, Laptop safe, Smoke Alarm

Media & Technology

Telephone, Radio, Cable channels, Flat-screen TV, TV

Services

Wake-up service/Alarm clock

Outdoors

Balcony

Living Area

Desk

View

View

Bedroom

Linens, Childrens' cribs, Alarm clock

Kitchen

Coffee machine

Room Amenities

Fold-up bed

Physical distancing

Single-room AC for guest accommodation
King Suite - Non-Smoking
Room Type: Suite
Room Size: 41 m2
1 King bed(s) Bed
1 Sofa bed Bed
King Suite - Non-Smoking

Food & Drink

Tea/Coffee maker

Bathroom

Free toiletries, Private bathroom, Shower, Body soap, Bathtub or shower, Shampoo, Hairdryer, Bathtub, Conditioner, Toilet, Towels

General

Carpeted, Trash cans, Key card access, Interconnecting room(s) available, Ironing facilities, Iron, Air conditioning, Heating, Safe, Laptop safe, Smoke Alarm

Media & Technology

Telephone, Radio, Cable channels, Flat-screen TV, TV

Services

Wake-up service/Alarm clock

Outdoors

Balcony

Living Area

Sitting area, Sofa, Desk

View

View, City view

Bedroom

Linens, Childrens' cribs, Alarm clock

Kitchen

Coffee machine

Room Amenities

Fold-up bed

Physical distancing

Single-room AC for guest accommodation
King Suite - Hearing Accessible
Room Type: Suite
Room Size: 41 m2
1 King bed(s) Bed
1 Sofa bed Bed
King Suite - Hearing Accessible

Food & Drink

Tea/Coffee maker

Bathroom

Free toiletries, Private bathroom, Shower, Body soap, Bathtub or shower, Shampoo, Hairdryer, Bathtub, Conditioner, Toilet, Towels

Media & Technology

Telephone, Radio, Cable channels, Flat-screen TV, TV

General

Carpeted, Trash cans, Key card access, Interconnecting room(s) available, Iron, Air conditioning, Heating, Smoke Alarm, Laptop safe

Services

Wake-up service/Alarm clock

Outdoors

Balcony

Living Area

Sitting area, Sofa, Desk

View

View, City view

Bedroom

Linens, Childrens' cribs, Alarm clock

Kitchen

Coffee machine

Room Amenities

Fold-up bed

Physical distancing

Single-room AC for guest accommodation

Accessibility

Hearing accessible
Standard Room
Room Type: Double
Room Size: 29 m2
1 Full bed(s) Bed
1 Queen bed(s) Bed
Standard Room

Food & Drink

Tea/Coffee maker

Bathroom

Free toiletries, Private bathroom, Shower, Body soap, Bathtub or shower, Shampoo, Hairdryer, Bathtub, Conditioner, Toilet, Towels

Media & Technology

Telephone, Radio, Cable channels, Flat-screen TV, TV

General

Carpeted, Trash cans, Key card access, Interconnecting room(s) available, Iron, Air conditioning, Heating, Smoke Alarm, Laptop safe

Services

Wake-up service/Alarm clock

Outdoors

Balcony

Living Area

Desk

View

View, City view

Bedroom

Linens, Childrens' cribs, Alarm clock

Kitchen

Coffee machine

Room Amenities

Fold-up bed

Physical distancing

Single-room AC for guest accommodation
King Corner Room - Non-Smoking
Room Type: Double
Room Size: 29 m2
1 King bed(s) Bed
King Corner Room - Non-Smoking

Food & Drink

Tea/Coffee maker

Bathroom

Free toiletries, Private bathroom, Shower, Body soap, Bathtub or shower, Shampoo, Hairdryer, Bathtub, Conditioner, Toilet, Towels

Media & Technology

Telephone, Radio, Cable channels, Flat-screen TV, TV

General

Carpeted, Trash cans, Key card access, Iron, Air conditioning, Heating, Smoke Alarm, Laptop safe

Services

Wake-up service/Alarm clock

Outdoors

Balcony

Living Area

Desk

View

View, City view

Bedroom

Linens, Childrens' cribs, Alarm clock

Kitchen

Coffee machine

Room Amenities

Fold-up bed

Physical distancing

Single-room AC for guest accommodation
Standard King Room with Balcony - High Floor
Room Type: Double
Room Size: 29 m2
1 King bed(s) Bed
Standard King Room with Balcony - High Floor

Food & Drink

Tea/Coffee maker

Bathroom

Free toiletries, Shower, Body soap, Bathtub or shower, Shampoo, Hairdryer, Bathtub, Conditioner, Toilet, Towels

Media & Technology

Flat-screen TV, TV, Telephone, Cable channels

General

Carpeted, Trash cans, Key card access, Air conditioning, Smoke Alarm, Heating

Services

Wake-up service/Alarm clock

Outdoors

Balcony

Living Area

Desk

View

View, City view

Bedroom

Linens, Childrens' cribs, Alarm clock

Kitchen

Coffee machine

Room Amenities

Fold-up bed

Physical distancing

Single-room AC for guest accommodation
Standard Double Room with Two Double Beds - High Floor
Room Type: Double
Room Size: 29 m2
2 Full bed(s) Bed
Standard Double Room with Two Double Beds - High Floor

Food & Drink

Tea/Coffee maker

Bathroom

Free toiletries, Shower, Body soap, Bathtub or shower, Shampoo, Hairdryer, Bathtub, Conditioner, Toilet, Towels

Media & Technology

Flat-screen TV, TV, Telephone, Cable channels

General

Carpeted, Trash cans, Key card access, Air conditioning, Smoke Alarm, Heating

Services

Wake-up service/Alarm clock

Outdoors

Balcony

Living Area

Desk

View

View

Bedroom

Linens, Childrens' cribs, Alarm clock

Kitchen

Coffee machine

Room Amenities

Fold-up bed

Physical distancing

Single-room AC for guest accommodation
King Room Hearing Accessible with Roll-In Shower
Room Type: Double
Room Size: 29 m2
1 King bed(s) Bed
King Room Hearing Accessible with Roll-In Shower

Food & Drink

Tea/Coffee maker

Bathroom

Free toiletries, Shower, Body soap, Bathtub or shower, Shampoo, Hairdryer, Bathtub, Conditioner, Toilet, Towels

Media & Technology

Flat-screen TV, TV, Telephone, Cable channels

General

Carpeted, Trash cans, Key card access, Air conditioning, Smoke Alarm, Heating

Services

Wake-up service/Alarm clock

Outdoors

Balcony

Living Area

Desk

View

View

Bedroom

Linens, Childrens' cribs, Alarm clock

Kitchen

Coffee machine

Room Amenities

Fold-up bed

Physical distancing

Single-room AC for guest accommodation
Double Room with Two Double Beds - Disability Access - Roll In Shower/Non-Smoking
Room Type: Double
Room Size: 29 m2
2 Full bed(s) Bed
Double Room with Two Double Beds - Disability Access - Roll In Shower/Non-Smoking

Food & Drink

Tea/Coffee maker

Bathroom

Free toiletries, Shower, Body soap, Bathtub or shower, Shampoo, Hairdryer, Bathtub, Conditioner, Toilet, Towels

Media & Technology

Flat-screen TV, TV, Telephone, Cable channels

General

Carpeted, Trash cans, Key card access, Air conditioning, Smoke Alarm, Heating

Services

Wake-up service/Alarm clock

Outdoors

Balcony

Living Area

Desk

View

View, City view

Bedroom

Linens, Childrens' cribs, Alarm clock

Kitchen

Coffee machine

Room Amenities

Fold-up bed

Physical distancing

Single-room AC for guest accommodation
Check Hotel Availability
Nightly rates from:
USD $167
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